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HR Metrics Center Privacy Policy
TRUSTe Web Privacy Program
HRMC LLC is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site http://www.hrmetricscenter.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this statement, you should first contact our Support Team at support@hrmetricscenter.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.
Information Collection & Use
Registration
In order to use this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest, to provide you with updates regarding the site and newsletters on HR management related topics, including HR metrics, benchmarking and scorecards. HRMC, a Limited Liability Corporation is the sole owner of the information collected on HRMETRICSCENTER.COM. Your individual or company information is never shared with another party.
Star Membership
If you elect Star Membership, a premium membership status, we will request certain personally identifiable information from you on an online form. You must provide contact information (such as name, email, and address) and financial information (such as a credit card number, expiration date).
We use this information for billing purposes. If we have trouble processing an order, we will use this information to contact you. We will periodically contact you when your membership nears its expiration date.
Services and Uses of Information
We provide information to HR professionals and others interested in human resource or workforce related metrics, benchmarking and scorecards. Our primary service offering is the ability for your organization to easily build HR metrics and to benchmark or compare your metrics to other organizations.You can voluntarily elect to build HR metrics and may also decide which metrics to build or not to build. If you elect to build metrics we will require background information regarding your organization such as ownership status (public, private, nonprofit, etc.) and industry. You will also be required to provide specific HR information regarding your organization. The information requested varies depending which metrics you elect to build (for example: number of employees, number of jobs filled, number of voluntary terminations, etc.).If you elect to build HR metrics the name of your organization will be listed as a participant, but other specific organizational information is confidential and never shared with other parties. Your organization's input data and calculated metrics, such as your voluntary turnover rate or average time to fill a position, is available only to you.To provide benchmarks to all participants, your metrics are aggregated with metrics from other participating organizations to provide medians or averages for each HR metric. These averages can be displayed by industry or company size, but only aggregated metrics are available to all participants.
Communications from the Site
Special Offers and Updates
On occasion we will send you an informational newsletter and special promotions. We may also send you reminders regarding a pending membership expiration. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out.”
Newsletters
If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” section.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account.
Choice/Opt-out
If you no longer wish to receive our newsletter, promotional communications, or membership renewal reminders you may opt-out of receiving them on your account management page at the site or by following the instructions included in each newsletter or communication by emailing us at support@hrmetricscenter.com.
Information Sharing and Disclosure
We do not share aggregated demographic information or personally identifiable information with third parties.
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Service Providers
We use an outside company to host our web site and PayPal, a credit card processing company, to process your payments for our premium “Star” membership level. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We use a third-party tracking service called Google Analytics that uses a script on each page to track non-personally identifiable information about visitors to our site in the aggregate. This information includes the number of visitors to the site, number of pages visited and average time spent at our site. We analyze this information to learn what information and pages are valuable to our visitors so that we may improve site content.
Log Files
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser or expires after a period of inactivity. Your web browser preferences must be set to accept these session ID cookies in order to access the membership area of our site.
Links to Other Sites
This Web site contains links to other sites that are not owned or controlled by the HR Metrics Center. Please be aware that we are not responsible for the privacy practices of such other sites.
We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies only to information collected by this Web site.
Access to Personally Identifiable Information
If your personally identifiable information changes you may update it by making the change on your account management page.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us at support@hrmetriccenter.com.
Business TransitionsIn the event the HR Metrics Center goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email as soon as possible following such a change in ownership or control of your personal information.
Changes in this Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at: support@hrmetricscenter.com.
HRMC LLC
3218 W Sylvania Avenue
Toledo, OH 43613
This policy is effective as of July 25, 2008If you have questions or concerns regarding this statement, you should first contact our Support Team at support@hrmetricscenter.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
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